Frequently Asked Questions

We understand that choosing the right flooring can be a daunting task, and we want to make the process as easy and straightforward as possible. That’s why we’ve put together this guide to help answer any queries you may have. If you can’t find the answer you’re looking for, please don’t hesitate to get in touch with our team, and we’ll be more than happy to help you out.

Does Mazon Flooring offer a floor installation service?

Mazon Flooring offers an installation service on all of the floors we sell. We don’t usually offer a fit-only service on carpets and flooring that you have purchased elsewhere, as we are unable to fully know the quality, or how it has been stored and looked after.

Does Mazon Flooring offer a free quotation service?

Mazon Flooring will be happy to provide a free survey and quotation service to our clients.

Does Mazon Flooring offer a supply-only service?

Mazon Flooring is happy to provide a supply-only service on all of our flooring products. We recognise that sometimes you will have your own installer, or a builder on site who is willing to do the flooring installation. Please feel free to ask for our advice, even if we are not undertaking the installation service for you.

Why am I being told my floor is still wet when it looks dry?

An old or newly screeded floor may look dry, when in fact there is still a lot of moisture present. Moisture is one of the biggest threats to floor coverings, and misunderstanding can lead to countless problems. Mazon Flooring is able to test your sub-floor for moisture levels and advise on the most suitable course of action. In most cases, the moisture issues can be solved without major expense, but make sure your installer tests moisture levels and understands how to interpret and deal with the results.

Does Mazon Flooring undertake site surveys and sub-floor assessments?

As part of our free quotation service, we will visit your property and do an assessment of the area where you require flooring. We will look at the quality and condition of the subfloor, assessing any issues such as residual or construction moisture. Once we have carried out the sub-floor assessment, we can supply you with the costings and details of the work we would undertake to get the sub-flooring ready for your desired flooring installation. the quality, or how it has been stored and looked after.

Does Mazon Flooring offer commercial flooring?

Mazon Flooring has extensive experience in the commercial flooring industry and is able to supply and install a large range of commercial floor coverings. Mazon Flooring has experience of working on commercial projects across the country, including Liverpool, Leeds, London, Birmingham, and Manchester. If you are looking for a reliable flooring contractor for your commercial flooring needs, contact Mazon Flooring for a quotation.